Returns and guarantee

For a damaged item, a wrong item, or a quality issue, email hello@underconsidered.com.

Include the order number and a short account of what happened. Keep the packaging and lot number while we review the issue.

Please do not mail a product back without instructions from our team.

Changed your mind?

A voluntary first-order guarantee is not active unless it is shown on the product page and at purchase.

Contact us about the options for an order. We will explain the policy that applies, before asking for a return.

An unwanted reaction?

Seek medical care for a serious reaction first. Then use Report a problem so the product issue can be recorded.